What clients ask us most.

A customs broker acts on behalf of companies before the customs administration — preparing declarations, checking documents and following the process. In Türkiye, customs brokerage is a profession licensed and supervised by the Ministry of Trade.

For the first call, a description of your goods and the documents you have are enough. We then complete the steps required for us to represent your company before customs.

Our office is in Pursaklar, Ankara. We agree on how we will work, depending on the customs office where your shipment will be processed, during the first call.

Fees depend on the type of procedure, the number of declarations and the scope of the file. We share the details after reviewing your file.

Usually a commercial invoice, a transport document (bill of lading, CMR or air waybill) and a packing list. Depending on the goods, origin or movement certificates (EUR.1, A.TR), freight and insurance documents, and permits, conformity or control documents may be required. The exact list depends on the type and origin of the goods and the procedure.

Usually a commercial invoice, a packing list and a transport document; depending on the destination, documents such as EUR.1, A.TR or a certificate of origin. Goods subject to export authorisation also require the relevant permits.

In general, customs duty and any additional charges are calculated on the customs value of the goods (usually the price of the goods plus freight and insurance) at rates determined by the tariff code; VAT is then calculated on these amounts combined. The exact calculation depends on the tariff code and origin of your goods.

It depends on the type of goods, whether the documents are ready and the type of inspection (document check, physical inspection, etc.). We share a realistic timeline for your shipment during the preliminary review.

GTİP is the 12-digit code of goods in the Turkish Customs Tariff (based on the Harmonized System). It determines duty rates, additional charges, import controls and required permits, so correct classification is the first step.

A binding decision by the customs administration, on application, on the tariff classification of goods. It provides predictability where classification is uncertain.

Documents showing the origin or the movement status of goods for preferential trade. A.TR is used for industrial products under the Türkiye–EU Customs Union; EUR.1 shows preferential origin under free trade agreements.

A place where goods are stored under customs supervision without paying customs duties. Goods can be released for free circulation in partial lots as needed, or re-exported.

Moving goods under customs supervision from one customs office to another without paying duties. Türkiye is a party to the Common Transit Convention and procedures run through NCTS.

A procedure that allows raw materials and intermediate goods used to produce goods for export to be imported without paying customs duties, or against a guarantee.